31 July 2008

PC World customer service stinks

I just wanted to buy a Flip Ultra video camera. All someone had to do was open the locked cupboard and hand me one. I didn't need a demo. I didn't need to look at it. I didn't need to spend hours discussing it. In fact the time it took the sales 'assistant' to tell me I'd have to wait at least half an hour before he could serve me was less than the time it would have taken him to hand me the camera. None of the other people standing around chatting could help me either. Extraordinary!

So, out of ten, PC World, Sevenoaks Way, Orpington, Kent gets zero points and I'll be buying the camera elsewhere.

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